FAQ

1, DO YOU PROVIDE MAIL ORDER ?

YES , WE JUST ADDED A MAIL ORDER INFORMATION PAGE TO THE SITE 

PLEASE REMEMBER WHEN SENDING ITEMS, SEND YOUR NAME, ADDRESS, ORDER INFORMATION AND USE PAINTERS TAPE / POST ITS ON YOUR ITEMS SO WE KNOW WHO'S WHO 

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2. HOW MANY PEOPLE PER PHOTO OP 

TWO (2) PEOPLE, ADDITIONAL PEOPLE WILL BE PRICE PER TICKET

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3. WHAT IF A GUEST CANCELS ?

GREAT QUESTION! IF SOMEONE CANCELS YOU WILL BE ABLE TO SUBSTITUTE FOR SOMEONE ELSE AT THE EVENT FOR EQUVALENT VALUE .  OR MONEY BACK 2-4 WEEKS AFTER EVENT. 

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4. WILL THERE BE FOOD AT THE EVENT ?

NO , WE DO NOT HAVE AN AGREEMENT FOR FOOD, HOWEVER ITS NYC AND THERE'S FOOD IN THE LOBBY, DELI NEXT DOOR AND PIZZA PLACE ACROSS THE STREET, AND IT'S NYC, THERE'S FOOD EVERYWHERE. 

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5. IS THE EVENT HANDICAPPED ACCESSIBLE . YES! THE EVENT IS ON THE 3RD FLOOR OF THE WESTIN GRAND CENTRAL.  ACCESS BY ELEVATOR. 

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6. WILL THERE BE AN EXPRESS LINE ?

AT THE MOMENT NO, BUT THAT CAN CHANGE.

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7. DO YOU OFFER WHOLESALE ?

MOST OF THE TALENT , YES. 

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8. WILL THERE BE A SIGNING AND PHOTO OP SCHEDULE ?

YES, ABSOLUTELY, ABOUT 2 WEEKS BEFORE THE EVENT WHEN ALL GUESTS ARE FINALIZED. 

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9. ARE TICKETS REFUNDABLE IF WE CAN'T MAKE EVENT ?

NO, SORRY, LIKE EVENTS, AIRLINES AND HOTELS, IF THE CUSTOMER NO SHOWS ON PURCHASED TICKETS, THERE'S NO REFUNDS OR EXCHANGES. 

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10. WHAT IS A SELFIE?

SELFIE IS A TABLE SIDE PHOTO WITH THE TALENT, WHICH CAN BE YOUR CAMERA OR CELL PHONE, YOU DO "SELFIE" MODE OR HAVE SOMEONE TAKE THE PICTURE OF YOU  

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11. WILL ALL TALENT SHOW UP?

TALENT ARE SUJECT TO CHANGE DUE TO PROFESSIONAL COMMITTMENTS AND FACTORS BEYOND OUR CONTROL. 

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ANY OTHER QUESTIONS YOU MIGHT HAVE, PLEASE ASK

autographcityexpo@gmail.com